I'm encountering an issue with my assessment. How can I get support?

If you encounter an issue or error with your Prevue Assessment, some basic steps may help resolve your issue.

  1. Try you link in a different browser type.
  2. Ensure your browser version is updated.
  3. Clear your cache and cookies.

Still need help? Please send an email to support@prevuehr.com with the following details:

  1. Screenshot(s) of any errors present.
  2. Details on how you encountered the error/issue.
  3. The email address tied to your invitation (if different from the email you're using to contact us)