Apply Process from Career Site

One of the exceptional benefits of using PrevueAPS is your customized online application. Applicants can easily apply from your Career Site whether they're new to your site or have applied with your organization before. 

We've worked hard to provide a variety of options to the applicant to help them get their resume and work history into the system quickly and easily, all while keeping the process intuitive and painless.

Applicants starting an application from the career site will either create a new account or will be recognized as a returning user.

New Applicant

Once an applicant clicks through to a job listing from your Career Site, they will see a box similar to the one shown below with a simple form asking for some basic information and a button that says Apply for this Position.

Applicants will be prompted to accept our Applicant Communication Policy. Applicants must choose an option from the drop-down list in order to proceed. Note that selecting No, I do not agree to receive text messages does NOT stop the job seeker from applying. However, if the job seeker makes this selection you will NOT be able to text them. Applicants that click No, I do not agree, will not be able to choose Text Message as their preferred method of communication.

Applicants agree to our Applicant Information Use Policy when applying. They can click the provided link to view that policy.

Clicking the Apply for this Position button will prompt the applicant to pre-populate the application using their Resume, LinkedIn profile, SEEK profile (if enabled), or to continue to the application. The Resume option here will only show if resume parsing is enabled on the career site.

Resume Option

If the applicant chooses the Resume option, the next screen gives them 3 choices of how to upload their resume. Applicants can Choose a File, Browse from their Dropbox account, or Browse from their Google Drive account.

After choosing a file, they will click the Upload button to continue or the Go Back button if they wish to choose a different option.

After uploading the resume, the resume will be parsed and as much information as possible will be brought into their account and the application. The applicant will get a message indicating what has been filled from their resume and will need to review the contact information or make any appropriate changes and then click Save.

Finally, the applicant will be asked to set a password for the account. After entering a password, the applicant will be taken into the application. All information you have required on the application will then need to be completed by the applicant before the applicant can submit the application.

SEEK Option

SEEK is a job board primarily used in Australia / New Zealand. SEEK is a Premium feature. An Admin user can contact the Support Team to enable this on your account.

If the applicant chooses the SEEK option, they will be redirected to enter the email and password for their SEEK account. 

The applicant will then be prompted to confirm that the SEEK account is correct.

Once PrevueAPS has verified the account information with SEEK, the applicant will be prompted to update the contact information and create a password before landing on the application. This is the same process as described above with the Resume option.

 

LinkedIn Option

If the applicant chooses the LinkedIn option, they will be asked to enter the email and password for their LinkedIn account and to allow PrevueAPS to access that information.

**Note** The email must be the same as the one attached to their LinkedIn account.

Once PrevueAPS has verified the account information with LinkedIn, the applicant will be prompted to update the contact information and create a password before landing on the application. This is the same process as described above with the Resume option.

 

Go to Application

If the applicant chooses this option, the applicant will be prompted to update the contact information and create a password before landing on the application. This is the same process as described above with the Resume option. 

Returning Applicant

In PrevueAPS, the email address is what identifies an account profile as unique. Once an applicant clicks through to a job listing from your Career Site, they will see a box with a simple form asking for some basic information and a button that says Apply for this Position.

When the applicant enters the email address, PrevueAPS may recognize the email address as one attached to a previously created profile. In this case, the applicant will see a message telling them this and prompting them to log in using one of 3 options.

The applicant can choose to have a Secure Code emailed to them, have a Secure Code texted to them or to Log in using their password. If the email or text option is chosen, the applicant will receive a secure code via the method selected and just needs to enter the code into the box provided and click Submit Code.

If the applicant chooses the Password option, the login screen will be displayed with their email address already filled in. They can choose to either enter their password or reset their password.

After entering the password, the applicant will land in the application. All information you have required on the application will then need to be filled in by the applicant before the applicant can submit the application.

 

Returning Applicant from Indeed Apply

Applicants who are returning, but started their application from Indeed or another job board with a "Quick Apply" or "Email to Apply" option, will receive an email from PrevueAPS with a link to complete your full application on the career site.

Depending on when they use this link, they will see different messages.

  • If the application has been completed already, they will see a message that says, "Congratulations, it looks like you already completed your application." They will see a button to go to the jobs page and/or to sign up for job alerts.
  • If the application is incomplete, but the job listing has subsequently expired, they will see a message that says, "Sorry, the job you were applying for has already closed." They will see a button to go to the jobs page and/or to sign up for job alerts.
  • If the application is incomplete, and it has been more than 14 days since the applicant started the application, we will require them to validate their identity using the process described above and sending them a Secure Code. If it has been fewer than 14 days since the applicant started the application, the provided link will take them directly into the application.

Applicant Support

PrevueAPS provides technical support for your applicants as part of your subscription at no additional cost to you.

Applicants can access the Help Center by searching for answers to Frequently Asked Questions using the search bar at the bottom of each page of the application. Alternately, they can click on the "common" questions button. The name of this button will change for each page of the application to display a filtered list of answers specifically for the page the applicant is on.

We use Intercom's Operator bot to assist with applicant questions. After starting a conversation, applicants are invited to look at the Help Center for answers. Answers to frequently asked questions are called "articles." Operator will eventually "intelligently suggest articles based on the questions people ask." This helps us scale our support by assisting applicants with questions 24/7. Using the Operator bot will help us to continue to provide award-winning customer service to both you and your applicants at no charge.

If the bot cannot answer the applicant's question, the applicant can provide their email address and a member of our Support Team will reach out to them individually. Our Support Team answers questions and provides technical support during our regular business hours M-F, 8 AM-5 PM Mountain time. Applicants who message us after hours are notified in the messaging system that they will be contacted by a member of our support team during regular business hours.

Common Questions

Why does PrevueAPS require applicants to create a profile?

We want to make the process for an applicant as quick and painless as possible. By having the applicant create an account - like the job boards do - we can:

  1. allow applicants to continue unfinished applications without losing any data in completed fields
  2. allow applicants to apply for other positions quickly by pre-populating information like their employment history and education

What if my applicant doesn't have a LinkedIn profile?

Using a LinkedIn profile is not a requirement. An applicant can choose the Resume option or choose to go directly to the application. 

What are the applicants agreeing to by submitting their application?

Applicants will be prompted to accept our Applicant Communication Policy. Applicants must choose an option from the drop-down list in order to proceed. Note that selecting No, I do not agree to receive text messages does NOT stop the job seeker from applying. However, if the job seeker makes this selection you will NOT be able to text them. Applicants that click No, I do not agree, will not be able to choose Text Message as their preferred method of communication.

Applicants agree to our Applicant Information Use Policy when applying. They can click the provided link to view that policy. 

What does the applicant's preferred method of contact mean to me?

We ask this question to help you engage faster with your applicants by connecting with them in their preferred way. If the preferred contact method chosen by the applicant is TEXT, the applicant may receive some communications as a text message.

  • As a new applicant, the preferred method of contact field is completed on the contact form.
  • When the applicant is a returning user, the preferred method of contact selected in the Apply Now form will pre-fill when the Contact Info pop up shows up.

What if my applicants need help, what technical support do you provide? 

PrevueAPS provides technical support for your applicants as part of your subscription at no additional cost to you. Applicants have access to our support bot, Operator, 24/7. If the bot cannot answer the applicant's question, the applicant can request support assistance through the bot. Our Support Team will contact the applicant and answer questions and provide technical support during our regular business hours M-F, 8 AM-5 PM Mountain time.